Sunday, April 13, 2014

Undergraduate Consultants Are Capable, Too!


As I was reading “Non-traditional students in the writing center: Bridging the gap from a process-oriented world to a product-oriented one” by Angie Smith, something didn’t quite feel right. As she wrote about her help from DeDe, and then her experiences helping non-traditional students, it hit me: there was no mention of undergraduate consultants. Smith only talked about non-traditional student tutors helping their non-traditional student peers, and I couldn’t help but wonder what she would think of our writing center, which hires exclusively undergraduate students. After reading the rest of her argument, I think she offers some good advice for working with non-traditional students, but underestimates undergraduate consultants.

Cynthia Haynes-Burton’s point that Smith highlights about transitioning non-traditional student writers from “product oriented” to “process oriented” was interesting. These writers are “so accustomed to producing a product that [they] wanted to skip over the process needed to come up with a polished final draft” (13). Many times this involves reminding writers about how to formulate an argument, write a strong thesis, and back it up with evidence. I liked that Smith included three examples from her own experience as a tutor, both successes and failures. In a strange sense, to me, it gave her credibility when she admitted her inability to help Joan, in that she wasn’t trying to paint a perfect picture of her experiences and advice. Smith also highlighted the difference between traditional and non-traditional students: generally, non-traditional students are more organized and eager to learn, and will bring in drafts quite early, yet lack confidence. This difference would be good to know going into a consultation with a non-traditional student. However, there are many other points Smith brings up as a non-traditional tutor that I feel an undergraduate tutor would be plenty capable of handling.

Smith claims that all non-traditional students have the memory of former teachers marking up their papers in red pen. This is nothing writing consultants haven’t seen before though, and are trained to do the opposite so this shouldn’t be a problem. Another reason that Smith points out for why non-traditional writers would feel more comfortable with non-traditional consultants is that they think undergraduates would think they’re “dumb.” This, again, is something we are trained not to do; we strive to never make our students feel inadequate or unintelligent. It’s possible that Smith has never seen an undergraduate writing center that’s as good as UR’s so, I’ll adjust my original claim. Rather than say that Smith has underestimated undergraduate consultants, I’ll just say that she’s underestimated what they’re capable of. 

1 comment:

  1. You will do fine with product-oriented writers. You will see enough who are your peers! We might have hired a few SPCS "specialists" but these students have jobs and would still need Eng. 383, a tough requirement unless someone, like Eng. 383 Maureen Hershmann from a year ago, returns here to school specifically with the idea of teaching writing. We get such a non-trad about every five years or so, and they do good work in the program. That said, they cannot see every one of their peers who needs assistance.

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