Sunday, October 27, 2013

The Communication Potentials of Conference Summaries


Jane Cogie’s article “In Defense of Conference Summaries: Widening the Reach of Writing Center Work” discusses the potential of writing conference summaries, well written ones that is, to broaden the communication and understanding between the professor, student and tutor.

Cogie first discusses the two common perspectives towards writing center summaries. Cogie refers to these positions as “sharers” and “seclusionists”, two terms coined by Michael Pemberton in his 1995 Writing Lab Newspaper. Pemberton defines “sharers” as people who “perceive these reports as promoting “a unified educational experience for students” and “productive relationships with faculty”’ (Pemberton 13). “Seclusionists, on the other hand “see summaries as just another instance of limiting tutors to the role of “service workers” for instructors” (Pemberton 13). Cogie briefly entertains the problems with poorly written or brief summaries which do nothing to highlight the improvements made by the writer nor tactfully point out to the teacher possible issues with the assignment. These summaries merely serve as a technical formality which indicates to the professor that the tutor has done the job.

However for the remainder of her article Cogie takes a firm “sharer” stance towards writing summaries and goes on to address how successful writing conference reports can be composed. It is asserted that summaries must be longer than three sentences and that the writing center and director must be supportive of lengthier and thorough responses, training their consultants on how to write these detail-specific reports which provide useful information for future meetings between the professor and student. 

Cogie goes on to discuss the benefits of detailed writing reports. The survey results provided in the article indicate that teachers have confirmed that strong summaries provide them with better insight into their students’ struggles and confusion with an assignment, stating “10% of the teacher responses citing use of the reports to focus teaching and design exercises for students” (Cogie 56). It is also pointed out that tutors are able to gain a better idea of the writer’s progress and the overall productivity of the session through summarizing their work.

Perhaps the most intriguing was the student survey portion where all students interviewed agreed that writing summaries were helpful. However large percentages indicated that they desired to be more involved in the conference summary process, with 67% being in favor of optional student commenting and 72% being in favor an exclusive student section. High percentages of students also indicated a desire to receive a student copy of the summary.

This leads me to question whether in the traditional writing center process if students feel a certain disconnect after the consultation ends. Yes, they gain valuable insight towards their paper and how to strengthen the claim, style, flow etc. However they are left wondering what the consultant has said to their professor in the post-report write-up. The consultant could underestimate the level at which the writer has understood the assignment which they have been given, or the consultant could overestimate the understanding and confidence with which the writer left the conference. Either way, the professor would be misinformed in the summary. I wonder if, professor permitting, an optional student commentary section in the professor write up could be a beneficial addition to reports at Richmond? Students would be much more involved in the conversation between consultants and professors, something which would strengthen student-professor communication beyond the writing center. Students would also be more comfortable discussing their work. There is great potential for more student involvement in writing center summaries.
 
Nellie Searle

1 comment:

  1. (Can't figure out how to post so I'm commenting..)


    Although writing center summaries may seem like a fairly harmless topic, in her article “In Defense of Conference Summaries” Jane Cogie explains the complex student-tutor-professor relationship and how these summaries can further complicate things. For example, Cogie explains how some worry that conference summaries reduce tutors to “service workers” for the instructor. According to these “seclusionists”, writing conference summaries may also cause students to worry that their words will be reported back to the faculty and basically takes away from the value of the tutor-tutee relationship. However, while these concerns are valid, Cogie believes that conference summaries are beneficial overall.
    Of course, there must be certain guidelines in place in order to make these summaries meaningful. According to Cogie, a 6-7-sentence summary of the session is sufficient, but the writing center director must teach tutors how to write these summaries and the summaries must also be proofread to avoid any conflict with professors. This clearly involves a lot of extra work for both tutors and directors. However, if done effectively, these summaries can help professors to understand their students, and ultimately help the student to succeed.
    In order to confirm that her beliefs about conference summaries were accurate, Cogie surveyed professors, tutors and tutees about their experiences with the conference summaries. The results of the survey proved that all three parties saw the conference summaries as a valuable part of the writing center experience. Professors noted that they appreciated the insight into their students, tutors found it a good time to reflect on the conference and their own tutoring abilities, and students felt that the reports were helpful to their relationships with both professor and tutor.
    Although not identical to the conference summary format described in the article, the conference summary system at Richmond seems very similar. I agree with Cogie that reporting back to professors is ultimately beneficial for students because the professor will be better able to serve their needs as a writer. While it’s true that UR writing advisors must be diplomatic in their language when addressing the professor, I don’t feel as though we were tutoring in service to the professor. In my limited experience, the student has always been the primary concern. On that note, and taking into account the survey results quoted in the article, I think it might be possible for students to be even more central to the process. Many of the students that Cogie surveyed expressed the desire to be more involved, and allowed to contribute to the conference summaries. Additionally, one tutors mentioned that he or she wrote the summary with the student. I have never seen the tutee included in the summary process before, but think that it could be valuable. Not only does it help to alleviate any concerns over what is being shared with the professor, it also allows the tutor to reiterate key points.
    I tend to agree with Cogie that “sharing” and not “seclusion” is the way to go when it comes to conference summaries. In the context of the Richmond writing center, I feel that our writing center summaries are very useful with the one caviat that student could be further involved in the process.

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